- Location: Oslo, Norway
- Work Model: On-site (0% remote)
- Assignment Period: 2 November 2026 – 31 March 2027
- Application Deadline: 28 October 2026
About the Role
Enjoy solving technical problems and helping people get the most out of their technology?
We are looking for a Helpdesk Agent to provide first- and second-line IT support alongside essential IT administration. You will handle incidents and service requests, troubleshoot technical issues, and manage IT assets to ensure smooth day-to-day operations.
Responsibilities
- Provide first-line support by registering, prioritising, handling, and following up on incidents and service requests.
- Deliver second-line support by troubleshooting software, hardware, network, and access-related issues.
- Manage IT assets, including stock control and inventory tracking.
- Administer users and devices, including onboarding and offboarding.
- Support IT purchasing, supplier coordination, and software licence administration.
- Escalate issues to relevant teams or stakeholders when necessary.
Qualifications
- Experience handling IT incidents.
- Experience with Google Workspace.
- Experience with Atlassian.
- Experience with Microsoft Entra ID.
- Experience with Microsoft Intune.
- Experience with Slack.
- Experience with Ubiquiti.
- Proficiency in English, both written and spoken.
- CV must be submitted in English.
About Sperton
Sperton is a global recruitment and consulting company with offices across Europe, Asia, and the Americas. We help organisations find and engage skilled professionals through flexible recruitment, consulting, and global mobility solutions.